Matthew Hernandez

Review of RockAuto, LLC

Terrible customer service. Package shipped to wron...

Terrible customer service. Package shipped to wrong address and they blamed me. I know I put the address in correctly, I always double check because often when the address is "verified" it shows as not valid, and I'm offered an alternative, this did not happen. Google does it all the time. Because they blame me they will not return shipping, and I'll have to pay shipping again to get the part I ordered. You think they would treat customers better.