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Review of ROI Call Center Solutions

Unreasonable expectations from employees, impossib...

Unreasonable expectations from employees, impossible standards to uphold. I was told to reduce turnover rate but it was impossible to do so with how the client wanted things done, I was eventually fired for insubordination because I wouldn't call back somebody who was not supposed to be anywhere near the contract. Expect disgusting restrooms, rude managers, poor pay, pathetic benefits, and if you're lucky enough to be in a position to try and change any of that - the opportunity to be fired by a control freak. Of which, there are countless at this company.