Amy Obenauf

Review of Modern Toyota

We're a three-Toyota family and I spend a fair amo...

We're a three-Toyota family and I spend a fair amount of time at Modern Toyota, receiving service. What you see here is very little turnover in the service technicians, the same faces time and time again ... a great waiting area with coffee and water, plug-ins for electronics, and plenty of places to sit if you want to get away from TV sets. While appointments are encouraged, you can show up on a Saturday morning and a slightly longer wait time is worth it to avoid interference with work. (The shuttle service is also excellent.) Pricing is competitive, even for tires ... I was brought up to believe dealerships "ripped you off", but Modern Toyota destroyed that stereotype for me. In eight years as a customer, I have never had an issue with any work performed that required me to return for a fix. Highly recommended!