Stevi Lowry

Review of J. C. Penny Mall of Georgia

If I could give this store a zero I would. Absolut...

If I could give this store a zero I would. Absolutely disrespectful associates, no one would answer my question, would blatantly ignore me if I tried to get help, and of course none of them were wearing name tags. When I finally found what I wanted and was ready to check out, the two associates near women's checkout were too busy talking with themselves to be bothered with me. I finally got their attention, and asked if they could check me out, and one stopped what she was doing to point at the checkout stand, as she said with an attitude, "If you can't read the sign this kiosk isn't open, go to children's to be checked out. If you can't read the signs to there, try downstairs." On the way over to children's we passed another kiosk that was so busy the line was down the aisle, and the two cashier's were gossiping amongst themselves and not taking care of anyone. Finally got to children's, to have the women there taking 15 minutes to check out 1 item, that had no security tag. I asked if I could talk to the manager, and she rolled her eyes and sighed before giving me the store number to call. I gave my information to the supervisor that answered, and asked for the store manager to call me. Haven't heard a thing since. So I gladly spend my money elsewhere since they're not too keen on keeping customers.