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Samantha Martinez

4 years ago

This unprofessional program doesn't even deserve a...

This unprofessional program doesn't even deserve a star.
Director of the program, Rose Smalls, is very rude. Very careless. She is like two-face. Nice and will act like you're getting an education in the very beginning but the moment you place your deposit. That is it. Whatever issue you are experiencing she will not assist. Especially if you are in need of help, experiencing trouble and discrimination. Whatever internship you are placed in, you are required to get hours and hands on experience. In my case, I was getting hours, just no hands on experience and no matter how many times you complain or ask for help, she will not listen, will not care, and will rub the fine print of "NO REFUNDS". Although you are getting somewhat a bargain here, PLEASE, DO NOT sign up for their class. I've spent merely over $1200, and the lack of professionalism was just terrible. Once again, she aims for your money NOT for your interest in becoming a future phlebotomist. I advise to go to a better program with better protocols, procedures, and better understandings. Better programs may offer slightly more, but at least you will be getting better service, treatment, professionalism, and a better education elsewhere. Also on the side the note, if you are a beginner like myself who knows nothing about the medical field and wants to show a very strong interest in becoming a phlebotomist, THIS IS NOT FOR YOU. The instructors there teach at an advance as if you are already in year 3-4 in the medical field. Don't give her your money. Save yourself from the trouble and go to a better, more professional program where you can get the assitance needed for future goals.

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