Greg Kemp

Review of Huron Valley Glass

Victory Chevrolet's service department is totally ...

Victory Chevrolet's service department is totally clueless. We have a utility van that was stalling. We had it towed to Victory. They were able to start it immediately and called us and informed nothing was wrong with the van. A week later, the van stalled again and we had it towed to Victory. Same thing, it started up and they called us to come pick it up and claimed nothing was wrong with it. The following week, it stalled and we had it towed to Victory. After spending 4 days "diagnosing" the problem, they called and informed me a battery post was loose and we needed a new battery. They replaced the battery and the problem still persisted. We suggested checking the fuel pump, which they did check, and confirmed it was bad. They replaced the fuel pump and everything work for a few weeks and the van stalled again. At this point, I may look like an idiot for taking the van back to Victory, but at this point I am $1,100 into this with repairs and towing fees and feel Victory should now take responsibility. As of writing this, Victory has had the van for 5 days and it is just now being looked at. My business relies on having our vans running and in service. When they are down we are losing money and Victory Chevrolet is costing my business money. Looks like I need to find another option for service.