Your Willowbrook facility is horrible. Unable to ...

Your Willowbrook facility is horrible. Unable to reach the doctor's office or speak with a nurse. Get forwarded to voice mail hell and never receive a return phone call. Scheduled an appointment with doctor only to find out he was on vacation. Scheduled an MRI, as directed by the physician, with the scheduling department. Received a call before the day of the procedure only to discover that the doctor had not made appropriate arrangements with the insurance company. Lack of communication from this facility. The doctor was unavailable 2 consecutive days to attend to this matter. Today, I am seeing my family physician to begin the process all over again.