Amy Waage

Review of Online Freight Services, Inc.

This broker is B.S.! Booked our first load with Mi...

This broker is B.S.! Booked our first load with Mitchal at 9:30 am. My driver was empty 20 miles away, waited for rate confirmation, sent back, arrived at brokers shipper at 10:52 am to pickup over-sized 70' material. Ordered the over-sized permits needed. As of 5:02 pm my driver still is not loaded. They have eaten up my drivers ELD log book and we are limited to the hours we can drive due to the over-sized status. I would have pulled my driver but I already had a investment of permits. Stay clear of this broker, stopped answering phones and emails once I told him I was expecting detention. UPDATE: Driver was finally loaded at 5:50 pm - 7 hours later. Will update if detention was given. NO DETENTION was given. I finally did receive an email from Mitchal stating "I apologize for the inconvenience"......Well Mitchal, apologizing doesn't put money in my driver's pocket for sitting and having to shut down due to oversize curfew.