Horrible experience! Local people we booked a room...

Horrible experience! Local people we booked a room as we had a birthday party at local buckheads and did not want to.drink and drive. The room was clean nice however the guests above our room sounded like they were gonna bust threw the ceiling. Heating vent was so loud it basically shook the whole room so no sleep whatsoever we ended up wasting 170 and not even spending a whole nigjt. When we told front desk about the issues one woman was extremely sarcastic did u call security? No we did not when you pay 160 a night you shouldn't have to call security she was extremely rude and not helpful at all. Don't waste your money staying here go to a best Western or holiday Inn same quality less money