Margarita Ch

Review of MetroMD

I wanted to remove a mole on my face. One visit di...

I wanted to remove a mole on my face. One visit didn t do much and my mole was still there. I came again and got it treated a second time. It didn t work again! The mole got pale but didn t disappear. Then I endlessly called, they never answered their phone or when they did I had to leave the same message and my info over and over again and they told me that someone will call back today but for WEEKS nobody has ever called me back even though I literally called 5-6 times regarding the same issue. I just needed to make an appointment for, I guess, a 3rd attempt for the doctor to remove my mole which by the way is normal and nothing is wrong with it, I don t understand why the job couldn t been done in one visit to begin with. So basically, after taking my information multiple times and even telling me once that their office doesn t work anymore (which wasn t true because at the other location they seemed to be surprised by this when I called to confirm), nobody helped me with fixing their not finished job that I paid for in full. And even at this point I m not sure what to do.