Diana Martinez

Review of Molina Healthcare New Mexico

They are quick to call you and email when they nee...

They are quick to call you and email when they need something, but when you need something, they are the hardest people to get a hold of. Their answering system is not user friendly, takes forever to finally reach the possible dept you are looking for only to then be put on hold forever and then when finally reaching someone, it turns out that they have to transfer you to the right Department and lastly you get transferred to an answering machine, you leave a message and they never call you back.

There is no email address to communicate to them either. Anyways, hopefully with this review, they will actually take the time to call me. Otherwise I will have to go with a different company.