I went to this restaurant for the first time for m...

I went to this restaurant for the first time for my sister's birthday. My sister invited her co-workers out and my sister said this was her 4th year in a row coming to this particular restaurant for her birthday. The first bad sign was that the front of the restaurant was littered with trash and the trash can was over flowing. After l sat with my sister and her co-workers for a while, we received no attention from the waiter. My sister had to go and get someone to take our orders. The waiter finally came and he lacked customer service skills, lacked people skills and lacked good verbal communication. Next this waiter says my manager said that large parties have to pay with one check. My sister explained that she has had her birthday here the last 4 years and never heard of this policy. The waiter lack of response and communication made one of her co-workers ask for another waiter. The Manager Ron finally came and he said the policy did change. The manager stated that it up to the restaurant discretion if they can do separate checks, so l asked how will he be able to accommodate? The Manager Ron also lack verbal skills, customer service skills and lacked confidence to make decisions. Manager Ron said "well this restaurant is busy and it's up to the server if he wants to wait on us". We had 6 people in the group. I was so concerned that this Manager Ron couldn't make decisions, "l said dude your the manager," and this is when Ron freaked out and said "said what did you say?" I told him that l have 13 years in management and this isn't a response you give to customers. I asked for the bill for the drinks and told him we were leaving. I also told him that l will be filing a corporate complaint and Manager Ron arrogantly stated "well corporate is here if you want to complain." This was my first time at Wheatfields and this will be my last. Someone needs to explain to Manager Ron that you need to value all customers. Believe me there are plenty of West Omaha restaurants open and thriving and plenty that went out of business. Customer Service is the key.