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Stuart Taylor

4 years ago

Selection of clothing is great. Not a comfortable ...

Selection of clothing is great. Not a comfortable shop to walk around if dressed for winter as it is like an oven inside.

The downside of this store is unfortunately the members of staff. A LOT I spoke to were very unhelpful the quick response was try floor x or I dont know. They come across as if they are purely employed to just stand in one spot and look pretty. Maybe they are I dont know how A&F works

A few staff members were helpful and two in particular actually went looking for something for me I wish I had names so the manager could say to the rest of their staff "this is how you do customer service".

Also. What is the deal with only two sets of tills working over four floors. The queues are ridiculously long

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