Jeffrey P

Review of Great Indus Travels

DO NOT BOOK WITH INDUS TRAVEL! We did the Hong Kon...

DO NOT BOOK WITH INDUS TRAVEL! We did the Hong Kong Vietnam Tour and along with our fellow travelers were hugely disappointed. Hotels were poorly located and 3-star at best. If your expectations are end-to end mediocrity you may possibly be satisfied. Their customer service is non-existent. The tour itself was below par inclusive of endless travel days to destinations of zero interest, i.e., Hoi An. Why Not Danang or Hue? We paid 3/4 of the cost over 8-months in advance even though we were supposed to pay only half due to a "computer glitch." We accepted their excuse.

Because we were adding a week we waited until 4-weeks before travel to get travel costs for a one-week add-on. Their price for the air fare was the same as what we could book for at the time and we agreed to "keep it simple" and let them book for us at a premium. Huge mistake. My wife took ill, we had to return early, it was a weekend so we could not contact Indus to change the tickets. We expected to take a hit on some form of credit, since the fare was the same as we could book ourselves. We expected to see some form of credit even as re-useable ticket, no luck there just a big go....yourself.

An end-to-end disappointment