It is wonderful that there is a Chase Bank branch ...

It is wonderful that there is a Chase Bank branch conveniently located in downtown Columbus.

Google claims that there is a "drive-through" at this branch but there is not. I know of no way to report that error to Google.

There is an ATM on the outside of the building and an ATM in the lobby of the building [that is available whenever the building is unlocked].

Though there are steps from E. Broad St. down to the main entrance of this branch, wheelchair access to this building is available by traveling on the public sidewalk towards the rear of the building and then either by (1.) reversing directions when there are no steps to the lower level patio or by (2.) continuing to the rear of the building where there is a wheelchair-accessible entrance to a lobby that has a guard desk that can direct you to this branch.