We have handled in excess of 85,000 shipments in ...

We have handled in excess of 85,000 shipments in our 14 years history and have this one person posting something like this. The situation with this person was resolved and was a result of carrier damage, however, he chose not to post the matter was resolved. Our staff works hard everyday to provide quality service at a fair price for all parties. We regret we had this issue but resolved it to the customers satisfaction.