After a few years of satisfaction with Genialloyd,...

After a few years of satisfaction with Genialloyd, I have to change my mind today. To carry out a vehicle change with the policy already in place, I had to send at least 10 emails, with attached attachments of the requested documents and postpone the withdrawal of the new vehicle; on the phone, every time a different operator asking for my personal data ... I am dismayed, I asked to speak with a manager but I was denied.