Lolita Jerido

Review of Crowne Plaza Houston Galleria ...

Jamilah is a joy! She welcomed us from the door an...

Jamilah is a joy! She welcomed us from the door and kept that same high level of customer service through the entire check-in process. She even called our room to make certain we were settled in our room comfortably. In addition to phenomenal staff performance, the hotel is really nice. I would recommend this hotel to my friends and family. Will definitely stay there the next time I'm in Houston.