Very disappointing! We paid $175 for a "resort" ho...

Very disappointing! We paid $175 for a "resort" hotel with a balcony. What we got was a dark room WITHOUT a balcony, a shower head that wouldn't stay up, a thermostat that didn't cool below 71, no food available anywhere on the property after 9pm- not even a small concession offering soup or snacks, and to make matters worse, NO NIGHT STAFF anywhere in the lodge. Once the last person checks in the desk clerk leaves so you are literally on your own. When we checked out in the morning the desk clerk apologized and expressed personal concern about our stay. She said the manager would call us mid-week and she even suggested that our visit be "comp'd." It's been a week since we left, still no call from a manager or anyone else from the hotel. Don't waste your money on this property, go to McCall!