stephanie diederich

Review of Vitality Medical

This was my first time dealing with Vitality Medic...

This was my first time dealing with Vitality Medical and will most certainly be my last. I ordered 2 tubs of Similac Go & Grow Soy formula for toddlers. My card was charged however, I received a voice mail indicating the product was no longer available - no problem.. Expecting to see a credit back on my credit card in rather short order, it still remains. After 2 days of repeated phone calls (no human ever answered, and no option for voice mail. Since its an automated pick up, I even went through EVERY option, still with no answer - the phone rang and rang). When I FINALLY reached someone at the contact number, I was told that the dollar amount ($75.39) was placed on a hold and that my card was not charged. The credit card company posted the transaction - tell me that is not a charge, hmmm - sure, and there is ocean front property in Nebraska. I have placed a call to dispute the charge.