Jorge Ramirez

Review of Installs Inc

I would give them zero stars if that was an option...

I would give them zero stars if that was an option. I purchased a mattress at my local Sam's Club. I schedule a delivery with Installs Inc. for my mattress. First of all, they had me on hold for 30 minutes+ to pay for my delivery. Once they finally processed my transaction they told me I was going to have to wait over a week for my mattress. On the day of my scheduled delivery, I missed work waiting all morning for my mattress, only to receive a call from a machine saying that I needed to re-schedule my appointment. I called customer service soon after that only to hear an excuse as to why my mattress wasn't going to be delivered on time. I will be getting my mattress myself and requesting a refund. Do not waste your money paying for the services that Installs Inc. offers. Pick up your items yourself.