We took the opportunity to visit the Sundance Reso...

We took the opportunity to visit the Sundance Resort in August of 2020. Upon driving up and checking into the front desk, we were not greeted immediately though we were the only ones in the lobby. We were given a studio cabin (#18) that was in desperate need of a new mini-fridge and a new patio. The lights were off to the hallway and we struggled going downstairs and finding a light that could help lead us to the room. We quickly decided this would not work for us and paid to upgrade to a mountain view room (#22). 1/2 of the lights were out on the walkway, which we reported a couple of times, the bathtub jets didn't work until maintenance came to fix them, the ice machine nor filtered water didn't work in the refrigerator (I was told that they were never hooked up??!!), some of the outlets only worked when certain switches were turned on, there was no AC and the entire room was just very outdated. The staff throughout the resort were apathetic, from the restaurants to the coffee bar to the front desk staff. The delivery people (for a fan, ice...), were nice and the grounds for the resort were very pretty, but man, the service...