K.C. Heun

Review of Aliante Hotel + Casino (Aliant...

Bad first impression. Arrived 45 mins after check ...

Bad first impression. Arrived 45 mins after check in and the room was not ready. No advanced notice that they would need more time. Offered to hold bags, but wouldn't deliver to the room for us when it was ready. TV didn't work correctly. Got the 3rd degree when I asked them to replace a key that wasn't working. Thier only saving grace was the nice, clean rooms and the awesome baristas working at the Starbucks in the casino. I expected more from a 4* hotel.