I stayed at this location during a business trip. ...

I stayed at this location during a business trip. One morning I left my room at 630am and I put up the Do Not Disturb sign. When I returned at 8am there was a key on a lanyard on my bathroom floor that had not been there when I left which made me nervous as someone had clearly been in my room. In a hurry to get to a meeting and needed to get ready so I secured the latch on the door before I jumped in the shower. While in the shower someone started knocking on the door. I got out to see who it was but they had walked away so I returned to the shower. When I got out a few minutes later I looked at the door again and the latch was pushed forward as if someone had tried to enter the room. This made me extremely uncomfortable.

On my way out I spoke with the gentleman at the front desk so that I could return the key. I was told there was a maintenance issue but it seems that it might be courteous to call and/or leave a message at least to let me know that someone needed to enter the room so that I would not be alarmed, especially since the Do Not Disturb sign was on the door.

After emailing with Kia the manager, the best she could offer me was an apology. In one email I was told there was a leak in the room above me, in another the leak was in the room below me. Additionally, the key that was left was likely a master key that would have allowed me access to other rooms.

I would not recommend this location if your security is important to you since it is clearly of no value to them.