Just walked in as my physio booked me some 25 poo...

Just walked in as my physio booked me some 25 pool pass. They told him i had to walk in and organise this. Then told not to interact with them or do any payments or anything. Do it all online by email. So why do they have 3 receptionist to stare out the window and twiddle thumbs for. And to make it worst rudley interupted while talking. And they rolled there eyes at me. While explaining what there staff member told my physio. 1st impressions count. I was going to book my kids bday parties there. Will cancel that now. And would never recomend this place.