I am writing to you to communicate my outrage abou...

I am writing to you to communicate my outrage about your management, I feel deceived by you regarding a part xxxx / 2020 that was issued on June 8, 2020 and to date there is no resolution, nothing more than deceit saying that The Arroyomolinos police number number xxxx2020 has not arrived when the local police have verified that they have requested it and that it is being collected and not issued because you have not proceeded to pay the fees for its shipment. I have had to advance the payment of the repair of the vehicle, I have sent the invoices for the repair, name and telephone number of accident witnesses, photos and even the number of the attestation. I call the mutual every day and I only get cheated by the company that is supposed to help and look after my interests and I get the opposite.
Between my wife Marta mm with DNI xxxx c we have three vehicles insured with you and we are going to proceed to unsubscribe given the incompetence that they have shown with their actions. I REQUEST AN IMMEDIATE SOLUTION or I will proceed to file the complaint that the police have suggested to me for fraud.