F

Fran Petrinjak
Review of Zel-Cos d.o.o.

3 years ago

The screen went off on the HP laptop and the image...

The screen went off on the HP laptop and the image was flickering and the colors were wrong. I was skeptical about going to the service because of the reviews that everything was waiting too long and back in the wrong state. For a note - my warranty has expired.
The laptop was submitted on Monday 9.12.2019. at 8am and the diagnostics were done and a repair offer was posted in a week. The laptop was serviced the same day I was contacted and accepted the offer by mail. The second day, the laptop was already ready for download.
It would give 4 stars because the diagnostics were (if ordered) judged immediately one and a half hours after receipt, but the mail did not arrive with this information until next week. And for the reason that the prices are a little greasy. But despite that, they said they had met and the service was properly done immediately on the same day we contacted. (And I don't want to disturb the average) My recommendations! GG WP!

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