During the pandemic, I sent a note through their w...

During the pandemic, I sent a note through their website to check on a certain product I was looking for: Uncle Dave (as he asked me to call him) both emailed and called me right back with product listings, brands and recommendations. He also offered to stay tad later than their hours to meet me to show me other products in the store. The store is beautiful, his service was excellent and they had a few items on sale, so I walked out with three bags instead of one! I will buy all my luggage here! Thanks, Uncle Dave!