BE VERY CAREFUL WITH SERVICE WORK! No disclosure o...

BE VERY CAREFUL WITH SERVICE WORK! No disclosure on service fees! I had over $5,000 worth of equipment and service done for our home audio system, I knew it would be expensive but I just wanted it done. A few months later my Bose sound touch stopped working I called and told them that was the problem "alright we will send someone out" they drop a bill for $129 to install it (plug it in and a minute or two to set it up). Not at any point was there any mention that there would be a charge, especially $129 at 1/2 hour. 7 sent bills later I finally call to tell them how the bill is unjust and I will not pay. "we have been doing it this way since 94" does not mean its right, you can't just charge without letting the customer know what your fees are or that there will be any fees at all. $5,000 and they lose my business over $129! "Ill let the owners know" Heres a tip! Be upfront with your customers and then they can decide what they would like to spend their money on. Nobody wants an unexpected bill, especially from something THEY chose to install and didn't even last a few months.