If I could give them negative stars I would. Appar...

If I could give them negative stars I would. Apparently this is where my MRI scans were sent back in December 2018. Instead of looking at my new last name, new address, and new insurance policy that was sent over with the scans, some genius decided to go with information from a scan two years prior. Now I have a $275 bill that apparently has gone to collections because they couldn t get insurance to pay for it because they never sent it to the correct insurance company. After two long phone calls trying to correct this because my deductible was met long before the scan and I shouldn t owe a dime, I was told that they couldn t update my information back in December unless I called. This is absurd because I never even knew what company was reading the scans. The only two parties that ever were in communication with me were my doctor and the imaging place. And who decides to go with information from two years ago?! The only thing the same was my name and date of birth. It would have made more sense if they had just made me a whole new person. They seriously need to get their billing department figured out. This is ridiculous and a waste of my time.