We bought a 2015 Town and Country Van From Jake Sw...

We bought a 2015 Town and Country Van From Jake Sweeney a week and a half ago. The actual car buying experience was typical. However, I was disappointed that the brand new car we drove all the way from Dayton to see was filthy inside and out and that the new car was missing parts. The sales rep knew that afternoon that we were driving a long distance after work for that particular vehicle. In my opinion, he should have had the car cleaned and the first set of "numbers" crunched. Anyways, I digressed, we were assured numerous times that they would get us all taken care of with the missing parts (the entire inside back panel, including sun-shade was missing.) Now, a week and a half later and there has been very little communication from Jake Sweeney...unless it is us initiating the conversation. The day after we bought the van, our sales agent said he would check with service and give us a timeline. Nine days later, we are having to call him back....and what does he tell us when we request a timeline? We are told that he has to check with service to get the part! Well, what the heck have you been doing for the last 9 days?!?!? Not impressed with customer service. I would not recommend anyone buy anything that required follow up work. The pricing was good...just make sure that everything is complete before you drive off the lot. Seems as if they forget all about you once they have your money!