Due to very poor security, we had our laptop compu...

Due to very poor security, we had our laptop computer, with sensitive financial information, stolen out of the lobby during the check in for a five night stay. Despite assurances by the Manger, Mr Hendry, the hotel has done nothing to compensate us for the ruination of our vacation. We spent our whole 5 days working with the London police and attorneys to help us protect our identity. Closing accounts, changing passwords, etc. We later found out from the police and confirmed by multiple internet searches that Westminster, the location of Hotel 41, has the highest crime rate in the entire UK. If I had known in advance about the poor security of the hotel, I would have never stayed there. Furthetmore, the rave reviews are not justified, confirmed by the London reviewer from the Telegraph.