The store feels very cramped, but I guess that's i...

The store feels very cramped, but I guess that's inevitable for a hardware store in a strip mall. Selection seems at least on par with other stores. The real issue was the customer service. I'll admit, I don't know a lot about tools, but even if I ask a stupid question, I expect the help desk to be helpful and friendly. I got the answer I was looking for, but not before being talked down to and made to feel like an idiot. The lady at the checkout counter, where the ladder we were purchasing was waiting (taken to the front by another employee), was about to close her lane. Sure, our fault for getting in the wrong queue, but she was extremely short about it. She checked us out, but the disdain was palpable. Go for nicer employees on your next hirings.