Saw all the negative reviews and assumed calling w...

Saw all the negative reviews and assumed calling would be a nightmare... but it just wasnt. Needed to adjust something with my account and had a couple questions. 2 minutes of automated messages, then hold was about 5 minutes and the lady I spoke to was really helpful and able to answer everything quickly. Pleasantly surprised, aside from the automated messages at the beginning, it was pretty much as good as I could imagine.