3 years ago

Just got back from staying here for a week. For ou...

Just got back from staying here for a week. For our 1st time out of the country and to a resort like this, we loved it. We had access to the Now part of the resort along with our own (Secrets Resort). We were greeted by our fabulous butler Roberto with champagne. He quickly informed us about the hotel and delivered us to our room. It was beautiful and clean (always). He took such good care of us the whole time, with his special little touches, and very accommodating. We would start our day at the breakfast buffet that had a lot of choices. Staff was so friendly, everyone, everywhere we encountered greeted us. We then moved to the beach and preferred pool. The security guard Junior was so friendly. No matter what, he had a smile on his face. He looked after our things and seemed to always know whose things were whose. He was very alert. The pool bartender Jeffrey was amazing also. (To have that many people to serve, he never forgot a drink) He was completely on top of his duties. So friendly also. We loved it here. So many restaurants to try in the evening (some with dress codes) and lots of things to do during the day. If you get bored here...it's your own fault. Entertainment was great too...the fire show was so cool. The beach was beautiful and very well maintained. We did 2 diff excursions, that the hotel helped us set up. We loved them both. Definitely will be return customers and would recommend. (Preferred is the way to go, you will have access to everything!)

Even with all the bad things going on down there, i would still go back to this exact resort. (No other ones, for sure)

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