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I purchased the GeoZilla product and was unable to...

I purchased the GeoZilla product and was unable to get it to work. My support requests fail to provide me with a solution even after sending seven screenshots.

When I start GeoZilla, it wants me to buy hardware. I purchased a lifetime subscription and don't need to buy additional hardware. Going forward takes me to more addition hardware advertisements. The last screen want me to buy a ONE year subscription for $59.99. I own a LIFETIME subscription and don't need an one year subscription.

When using the back button, I find more advertisements and again the opportunity to buy an one year subscription even after buying a lifetime subscription.

The support reply says to look for a hamburger (three stripes), but it isn't anywhere to be found. I sent screenshots of all the pages for the app asking for someone to point the hamburger out. I have yet to hear back from them.

StackCommerce closed the support ticket. I wrote a review about their failure to support me and how they won't provide a refund. They sent me a request asking me to change the review to say how wonderful I found their support.

No wonder this company doesn't give refunds! They'd be broke given my experience of selling a broken app they won't fix or support!

Stay clear of them and anything they're selling!

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