When hearing that we had an early morning flight o...

When hearing that we had an early morning flight out of Heathrow, a friend suggested we stay at the Sofitel at Heathrow. What a great choice. It was extremely easy and very comfortable for the night. Bags arrived to our room nearly as fast as we did. It was an easy walk to Terminal 5 for our departure. The room was QUIET and comfortable.

My only issue was at check-in. I'm sure the desk clerk was trying to be friendly, but he kept asking questions about our trip, and our holiday, and where we traveled, and did we want to upgrade and add this service and that service....when all we wanted to do was get to our room. A little less chat, and it would have been the perfect experience.