Genevieve Mitchell

Review of WEdit.nl

EDIT AGAIN: It's been 6 months now, a month after ...

EDIT AGAIN: It's been 6 months now, a month after my wedding, for which I DIDN'T use Wedit's services, and this company is STILL giving me a NIGHTMARE! After agreeing to a refund and sending me that refund, I just received an unauthorized charge from them on my credit card! I didn't even use their services!!! DO NOT give these people your credit card information!!!

EDIT: They got back to me and agreed to a refund.

They're ghosting!!!

Originally we decided to rent cameras from Wedit, but about 5 weeks before our wedding, realized we could afford a videographer that I really wanted. So I reached out to Wedit. They have a 60-day no cancellation policy, and we were about 50 days out, but they said they sell out every weekend so I figured maybe they d make an exception and refund us. Thought it was worth a shot to get our money back though, if they didn t, I figured we could find a use for the cameras.

So it s been almost 3 weeks since then. I ve called 4 times and sent 3 emails. They will NOT get back to me. Like I said from the beginning, if they had gotten back to me with a simple sorry we can t refund you I honestly would ve understood and not cared much, and found a use for the cameras. But now that I know they are capable of literally GHOSTING me, I absolutely do not trust them with our wedding photos and videos! Beyond that, I m terrified that let s say they never even send the cameras and then accuse us of losing them or something. They have our credit card info, who knows what they could do...? Beyond that, before we booked with Wedit they were SUPER attentive and responsive...

I m so beyond distraught over this and I have 20 days before my wedding and I have no idea what to do or how to make these people answer my calls and emails!!!