VERY BAD SERVICE !!!, they do not let you remove t...

VERY BAD SERVICE !!!, they do not let you remove the package, they only wait for you 4 days in the 3-water loker of Madrid, but they retain it there until 1 month later, to return to origin. still claiming. They are not interested in the customer, nefarious customer service. Little organization, telephone is a machine. I talked to them just so they accelerated the return, they didn't solve anything !!! OR STARS IF I COULD.