Even though I never lived in any of their properti...

Even though I never lived in any of their properties, unfortunately my 73 year old mother does. My mother lives at Grandview Terrace Apartments, that is subsidized apartment complex for people 65+ yo, managed by GK Management. And what a horrible management that is! Reperesentatives at the property, especially secretary Diamond, are rude to the residents and family members, ignorant and very unprofessional; office hours are inconsistent. Last month building underwent termite fumigation treatment, after which many residents were missing personal items and expensive goods from their apartments. My attempt to communicate this issue to the management on the site, Shameka and Diamond, did not go well. I sent correspondence to the main office, addressing issue to the attention of Brenda Torres, - 2 weeks went by and not a single word in response! Nobody contacted me back, nobody even attempted to contact residents named in my complaint to apologize and/or compensate their loses, and apparently nobody is investigating this despicable matter.
I will not let it go easy though...