Everything they do is to make money off the unfort...

Everything they do is to make money off the unfortunate person who has had an accident. Do not ever go for the hire bike as this is just another cash maker for 4D as they juice the other party for this as part of your 'claim and case'. They work for profit only, hearing their staff on the phone only confirms how overworked they are. The repairs are a horror story, taking several months due to inability to get parts in time but mostly due to staff retention, especially qualified ones. If you ever have a bike stolen expect any insurer who deals with 4th Dimension to take weeks upon weeks to hand you an undervalued settlement. The owners of this business are corrupt. You only need to go on Companies House to figure out how many companies the dodgy directors have their fingers stuck in.