J

Jim Happel

3 years ago

My daughter's car got a deep scratch in the driver...

My daughter's car got a deep scratch in the driver's side passenger door. Using a compound treatment removed some of the damage, but the rest was clearly too deep and needed professional attention.

I called some friends for a referral and one who cares for a small fleet of high-end cars suggested I speak with Jay at Auto Tech & Body. I was a little reluctant because my daughter's car is simply a Hyundai Elantra and there was not enough damage to go through my insurance, so I though I might get a high quote and little attention.

I was overwhelmed by the welcoming reception at the front desk and the personal attention the President and owner of the shop gave to me regardless of the size of the job or the type of car. In fact, my daughter needed the car to go off to college in a week and Jay took it in the next day. Not only that, but I don't live close and didn't want to have to have someone pick me up or pay for a ride. Jay quickly suggested that he would get it all done in one day and have someone on his staff take me in to work after I dropped it off in the morning and have someone pick me up to retrieve the car at the end of the day.

Well, the painting process can't be rushed and the job was not done at the close of business. Jay called me and let me know, then he surprised me. Jay told me that if I was willing to wait, he pay his guys overtime to finish and pick me up himself. I agreed and that is exactly what happened.

I can't tell you how pleased I was when I saw the end result and it was slightly less than the other two quotes I received. Jay even told me to come back so he could buff the car out at no charge, so I took him up on it and he had it done. Jay even had them professionally clean the inside of the car and the car looks like new.

Not only do I recommend Auto Tech & Body for your collision repair and detail needs, but Jay and his team has my personal business now without question. I hope I never need it again personally, but if I do, I wouldn't consider going anywhere else.

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