We are very disappointed with the excessive fees/p...

We are very disappointed with the excessive fees/penalties that were added to our account. This was done with NO communication from the rental office - NO email or phone calls whatsoever. This seems to be highly unethical behaviour. The person we contacted was not helpful. Is there a corporate supervisor that can help us?

P.S. To everyone who wants to rent there - be careful and read all the fine print before hand. Or you will be shocked!