On June 23, 2020, a large and heavy 26 Kg package ...

On June 23, 2020, a large and heavy 26 Kg package was delivered to us. Home garden was specified as the storage location.
The package was lifted over our yard gate. However, since the gate is 2.05m high, it could have been impossible for the DPD driver to park the package without dropping it. Unless he has monkey arms.
Due to the inevitable fall of the goods, the packaging and of course the contents were damaged. Of course, the customer who ordered the goods has the effort.
If it were possible, I would never have given a star.