Hillary reached out and addressed my concerns belo...

Hillary reached out and addressed my concerns below quickly and thoroughly. My feedback for future improvement was also requested. Happy with the level of service.

The tech was friendly and returned our property to the same condition as when he arrived. The report is through however as an uneducated home owner I have no idea what it means. The card left at my door said we scored in the yellow...I expected something in the report would tell us what to do to get back to green....its does not. So far basic google searches on the terms used in the report have turned up empty. I pay a significant annual charge for these maintenance checks, results I can action upon don't seem like too much to expect.