T

Tori West
Review of Tabbuli Grill

3 years ago

Terrible Customer Service, Bad Management AND Raci...

Terrible Customer Service, Bad Management AND Racial Profiles! SAVE YOUR MONEY!

This place came highly recommended by the locals because of the food. I went on a Saturday night looking to have drinks, a bite to eat and a little fun. I stopped several staff members (5 to be exact!) and asked to place an order. Each of the staff members said they would send a Server over to take my order. After over 2 hours of patiently waiting I asked for the Manager. When the "Manager" (who I witnessed drinking and partying 10 minutes prior) arrived, her response to my complaint was, "you have to make a reservation to order food."

After paying a $10 cover charge, ordering bottle service, and waiting over 2 hours for a Server to take my order, I left. As I waited for my Uber to arrive with my friend, 3 groups of people walked in. The 2 hostesses told the groups that there was no cover charge (which I assumed there was no cover charge because the bar would be closing in 1 hour). However, a group of black guys walked up and they charged them $10 each.

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