Keifor Beauchamp

Review of Acura of Memphis

A 5 star (first) experience until I was surprised ...

A 5 star (first) experience until I was surprised with a bill higher than quoted for a replacement battery. I had been quoted the less expensive of two Acura batteries. I was notifed the car was ready, but no mention of the mistake. I was told when presented with the bill upon arrival that I needed the more expensive battery. Even more disappointing, and surprising, following an otherwise perfect service experience.