Canceling Monday....even have to wait to do that w...

Canceling Monday....even have to wait to do that with this company! A/C in Florida a necessity and temps in high 90's all week, but takes 10 days for emergency appointment...which was not kept. Tenant is a cancer patient in hospital...I cannot wait on Service America to get the place cool for when she gets home. Drove 100 mies to be there for Service America at their timing and they blew me off. One day with their incompetence and I feel I will need hospitalization due to hypertension!
Linda M. of customer service - save the sorry platitudes, too many these days and no loyalty to customers of 9 years+ Your good techs should run as fast as your customers are!