Vilana Bagdone

Review of Cardinal Maritime Group

They ripped me off properly. But no doubts I will ...

They ripped me off properly. But no doubts I will be filing a complaint to trading standards, as luckily I do have all the proof I need.
I received a letter about and arriving notice, with form including,to fill to form out I had to apply for EORI number, so I did and I understand it was my delay, so they signed for the form on 22 of June. the invoice was paid 20 June. Accept this letter none tried to contact me at all, no email or phone call or any letters. 0. I called many times, and all I was getting, that they can't find the shipment by invoice number so probably it is not here yet. I wrote a thousand emails- no reply, later I was told I was emailing to wrong email address, but there was not written on the website, just the one email address -info@ -question why is none replying to these emails if they see someone is looking for the shipment, they should at least give the email address to send an enquiry to. And finally when I was already really angry they found my shipment and the form I send - 6 of July, so today- 16 of the July the shipment is still with them even I already paid all the fees - including 1000 pounds for storage, which apparently was reduced by half, but somehow I feel It is the company's fault. I m not going to leave it like this, as I had to borrow money to pay the bill. And the other thing- there is no communication with the company they just not responding to anything, as I read reviews much to late I do understand now why .