As a first time user of a mail forwarding service ...

As a first time user of a mail forwarding service I was apprehensive. The system that MyUS have established is well explained to the new user. I sent a question via the online chat (Which is why the 4 stars as it took a long time to get to chat). The operator was very good at explaining my problem and how they were going to fix it for me. True to his word it was remedied. The options to repack your deliveries and what company you want to choose to use is simple and easy to navigate. My pack was delivered to Australia in 3 days from the time it was sent from Sarasota. It took another 5 days in the Australia Post system to reach me!! I fully understood that MyUS was under duress with Covid-19 but did a great job to get my delivery out to me in a timely manner.